Solutions available online with customer area management and MDS Net technical support.
MDS is pleased to introduce a new Internet technical support service for PCs, Macs and smartphones, using a single solution.
The Pro Supportservice helps users with technical and system issues involving client/server operating systems, office automation applications, email, the Internet in general and specific business applications.
Following the customer's request, MDS staffstart the intervention,contacting the requester by telephone and then working remotely on the user's PC or server.
This technology is based on remote control, also known as Remote assistance.
Prices shown exclude VAT.
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If you are unsure which solution fits your needs, contact us before ordering.